Info/FAQ

WHO IS MONTROSE AND MERRICK?
Renowned Photographer Sharon Montrose and Surf Royalty Heidi Merrick collaborate on large-scale, oceanscape photographs. Bonded by their mutual love of the sea— both Heidi and Sharon grew up on the beaches of California. The ongoing series is a study in the texture and balance that is the California coastline.

WHAT MAKES A MONTROSE AND MERRICK OCEANSCAPE SPECIAL? 
Sharon captures our images through the lens of the world's best performing camera system and through the eyes Heidi's surf break knowledge. With flawless image quality and incredible dynamic range, Sharon and Heidi bring the majesty of the ocean right into your home. 

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
UNFRAMED Oceanscapes ship in 2-4 business days. Once the order is shipped, you will receive an email notifying you, with tracking. Once shipped, transit can take anywhere from 1-5 business days if you are in the United States and 10-31 days for international. FRAMED Oceanscapes are estimated to ship within 2-3 weeks.

HOW MUCH IS SHIPPING?
Shipping is FREE to all USA addresses! International shipping fees are calculated in the cart – just populate your cart to get a shipping quote.

ARE YOUR SIZES IN INCHES OR CENTIMETERS?
Inches.

I KNOW YOU OFFER FRAMING, BUT DO YOU HAVE ANY SUGGESTIONS FOR READY-MADE DIY FRAMES?
Yes! Check out our framing help section for our ready-made frame recommendations.

DO YOU ACCEPT RETURNS OR EXCHANGES?
We want you to love your Oceanscape! We've gone to great lengths providing detailed product listings and visuals so our customers know exactly what they're getting and will be happy when it arrives. However, if you need to exchange it, if you've changed your mind, or you are not satisfied, please contact us within 30 days from the date your order was marked delivered by the carrier. Please note, however, that framed photographs are made-to-order and are final sale. Any returned or exchanged items must be unused and in all original packaging. Shipping is non-refundable.

DO YOU SHIP WORLDWIDE?
We ship to some Countries. If you find your Country in the drop-down menu at checkout, we ship there. International customers may be subject to customs fees. Please contact your local customs office before purchasing

MY COUNTRY IS NOT ON YOUR DROP-DOWN MENU, WHY?
Unfortunately we do not ship to some countries due to issues with shipping. You can use a freight forwarding service such as www.myus.com.

DO YOU OFFER TRADE DISCOUNTS?
We offer a 10% trade discount. Please email us for information on getting set up in our system.

WHAT IF MY ORDER ARRIVES DAMAGED?
If the image area of your Oceanscape arrives with shipping damage or has a flaw, please contact us as soon as possible with a snapshot of the damage visible. Please note: The image area is the area inside the white border. We have found no matter how carefully and rigid we package for transit, corners and edges can take slight damage while being loaded on and off trucks and in the hands of mail carriers. It is for these potential issues that we print on a paper size much larger than the image size, allowing for a protective border all the way around the image. The only purpose of the extra white border is to protect the image. In addition to protecting the image area during shipping, the border will also help protect your image while being framed and from any oil residue fingertips could leave while handling the print. Frame moulding and/or a mat will cover blemishes to the white border. However, if any creases on the edges or corners of the white border concern you, simply have your framer trim them back to the standard 1/4 inch.

WHAT PRINTING METHOD IS USED?
All of our Oceanscapes are created under Sharon's supervision using archival pigment inks on museum grade 300 gsm fine art photo paper with a luster finish – they are professionally printed from Sharon's high resolution medium format digital negatives (captured with a Hasselblad camera system) and hold their sharp focus and quality at every size we offer.

DO THE COLORS/TONES OF THE ACTUAL OCEANSCAPES LOOK LIKE THE IMAGES WE SEE ONLINE?
We have made every effort to ensure fidelity between the images you see on our site and the final works. However, since the colors you see depend on your computer monitor settings, we cannot guarantee they are 100% accurate. Personally, we think they look even better in person.

IS THERE A PLACE I CAN SEE THE OCEANSCAPES IN PERSON?
If you're in Los Angeles, they are sold at Heidi's flagship store

DO YOU OFFER GIFT CERTIFICATES? OR CAN YOU PUT A GIFT MESSAGE IN WITH MY ORDER?
We do offer Gift Cards. You can find them here. And, our checkout is set up to accept gift messages, so you may enter a message to your recipient at checkout in the "gift message" field.

CAN I COPY OR USE THE IMAGES FROM THIS WEBSITE ON MY OWN WEBSITE, BLOG, BUSINESS CARD, ETC.?
No. All rights to all the images on this site are reserved by Sharon and are protected by U.S. and international copyright laws. Images that we share on this site are for informational purposes only and may not be used in any way without Sharon's prior permission.

IF I BUY AN OCEANSCAPE, CAN I MAKE A COPY OF IT? DON'T I OWN IT?
When you purchase a piece of original artwork, you do not purchase the copyright or the right to reproduce the image in any form: You purchase only a physical copy of the image. You may not use or copy any images for any reason without prior permission, even if the use is noncommercial, not for profit, educational, or for your own private use.